Our Team

MEET OUR TEAM

Whether you're buying your dream car or a brand new house, you want an expert who will give you honest answers and helpful advice before you sign the papers and write the check. Your fine jewelry purchases should be no different-and we believe you deserve great service and integrity. Our staff is dedicated to helping you find the perfect piece of jewelry to celebrate life's important moments, as well as to caring for or repairing your precious items. We can even create one-of-a-kind custom pieces. We'll treat your big purchases like our own-that's something you'll never find in a chain store.


JOE KOESTER

Joe, a native of Northern Kentucky, represents the second generation of family at Herzog Jewelers. After completing his Bachelor's degree in Economics at Eastern Kentucky University, Joe began a career with General Electric. Following his marriage to Valera Herzog, Joe elected to leave General Electric and join the family business alongside his father-in-law and founder of Herzog Jewelers, Elmer T. Herzog. After eight years of continued success, Elmer retired and Joe purchased the family business. In an effort to better serve his clientele, Joe decided to move the store from its original location in Covington, KY to a larger, more convenient location in Fort Mitchell, KY. During this time, Joe also received his Graduate Gemologist degree from the Gemological Institute of America (GIA) and his Certified Gemologist degree from the American Gem Society (AGS). Joe is credited for building the business to what it represents today.

Joe oversees the overall operations of the store as well as Herzog Jeweler's extensive involvement in the community. He serves on several boards throughout the community such as the Saint Elizabeth Foundation Board, the Retail Jewelers Organization Board, the NKY Water District and is actively involved in the community. In his spare time, Joe enjoys traveling and working on his farm growing over three-hundred tomato plants, blackberries and blueberries in the summer and giving them away to customers.

TED KOESTER

Ted is the third generation of the Herzog family to oversee day-to-day operations at Herzog Jewelers. With a degree from Marquette University in Economics, a Graduate Gemologist degree from the Gemological Institute of America (GIA), and a Certified Gemologist degree from the American Gem Society (AGS), Ted is our resident expert on all things Diamond and Gemstone. He is known by his coworkers for being able to solve any problem that comes his way. Ted’s favorite pieces in store are Shinola watches; the Bronze Monster Watch can almost always be seen on his wrist. If he could pick jewelry for any celebrity, he would pick Dr. Strange. When not at work, he enjoys spending time in his yard with his wife, two kids, and their dogs, Dolly and Dixie.

MANDY KINLEY

SALES MANAGER

With 26 years in the jewelry industry, Mandy is an expert in all things sales. She has a knack for finding the perfect piece for any style, and helps to design many beautiful custom pieces from scratch. Mandy takes great pride in being able to be a part of life’s special moments by helping you choose the perfect gift or recreate an heirloom. Her coworkers admire her ability to always  motivate and encourage those around her. Her favorite piece of jewelry from her own collection is her wedding ring, which was designed by her husband and includes diamonds from a family ring. If given the opportunity to design jewelry for any celebrity, she would choose Adam Levine from Maroon 5- her favorite musician! When not at work Mandy loves to spend time with her big, loud, and loving family.

TERRY BERTE

SALES/ INVENTORY MANAGER

Terry has been a part of the Herzog team since 1984! Her experience and ability shows in everything she does- which is a little bit of everything! She is known around the store for being able to solve or fix almost any problem. Terry’s cheery personality has earned her a “fan club” of people who trust her to find the perfect piece or complete small jewelry repairs. Terry loves trying and exploring new things and places and can find enjoyment in most anything she does. She has a fondness for pearls and round diamonds. Outside of work, Terry loves thrifting, reading, and spending time in her Greenhills community with her family (especially her grandsons), and their dog, Lucy.

ANGIE GRUBBS

IN-HOUSE JEWELER

Angie first took up an interest in jewelry repair after taking a metals class at Miami University- after that she was hooked! She started as an Apprentice Jeweler in 1997. Since then, she has furthered her skills by training with highly skilled artisans, seeking out new techniques, even managing a repair shop for 10+ years. Along with her years of experience, Angie also boasts a Diamond Council of America certification. Your jewelry is in very capable hands! Her favorite part of jewelry repair is getting to ensure that heirloom pieces will continue to be cherished for generations. Her coworkers admire her ability to help others understand the processes needed to bring jewelry back to life. When not at work, Angie enjoys spending time with her husband and their 3 furbabies, as well as their extended family. Angie’s favorite personal piece of jewelry? Her yellow diamond wedding ring!

dustin hannika

SALES ASSOCIATE

Dustin started in the jewelry business in college. His job? Gift wrapping! He gradually worked his way into sales, and later into management, but can still tie a perfect Tiffany bow. His relaxed demeanor and wealth of knowledge put even the most nervous ring-buyers at ease. Dustin’s favorite part of being in the jewelry industry is getting to be a small part of life’s celebrations. His favorite gemstones are blue diamonds. His most precious piece of jewelry from his personal collection is his late father’s wedding band. Outside of work, Dustin loves spending time with his 7 children, coaching sports and attending their orchestra events. He also looks forward to sharing an occasional quiet night out with his Fiance!

KELLY ZIEGLER

SALES ASSOCIATE

Kelly’s favorite thing about working in jewelry is helping to pick out gifts for loved ones, especially engagement rings and push presents. With a BA in Marketing from the University of Louisville, she is known by her coworkers for her great communication skills and her ability to always make them laugh. She likes white gold, round diamonds, and sapphires. All three can be seen on her wedding ring, one of her favorite pieces of jewelry, along with her diamond necklace with her son’s initials. If she could pick jewelry for any celebrity, she would choose Kim Kardashian. When not at work, she enjoys relaxing at home with her husband and their new baby.

TAYLOR LINDSAY

VISUAL COORDINATOR/ SALES ASSOCIATE

It’s not unusual to see Taylor running around the store with a camera in hand! With a BFA in Visual Design from Northern Kentucky University, she takes care of web and content creation, inventory, and a few other odds and ends (including making everyone coffee!) when not on the sales floor. Her favorite part of working in jewelry is finding the perfect pieces to compliment one another- especially wedding bands and engagement rings. She is partial to yellow gold solitaires, and loves princess and emerald cut diamonds. If Taylor could sell jewelry to any celebrity, it would be Dolly Parton. When not at work, she enjoys spending time with her husband and their two cats, Peg and Steely Dan.

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Our Promise at Herzog Jewelers is to provide our customers with a shopping experience that will exceed their expectations of our store, our merchandise and our service.

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