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STAFF

Staff

Whether you're buying your dream car or a brand new house, you want an expert who will give you honest answers and helpful advice before you sign the papers and write the check.

Your fine jewelry purchases should be no different-and we believe you deserve great service and integrity. Our staff is dedicated to helping you find the perfect piece of jewelry to celebrate life's important moments, as well as to caring for or repairing your precious items. We can even create one-of-a-kind custom pieces. We'll treat your big purchases like our own-that's something youll never find in a chain store.

Joe Koester

Joe, a native of Northern Kentucky, represents the second generation of family at Herzog Jewelers. After completing his Bachelor's degree in Economics at Eastern Kentucky University, Joe began a career with General Electric. Following his marriage to Valera Herzog, Joe elected to leave General Electric and join the family business alongside his father-in-law and founder of Herzog Jewelers, Elmer T. Herzog. After eight years of continued success, Elmer retired and Joe purchased the family business. In an effort to better serve his clientele, Joe decided to move the store from its original location in Covington, KY to a larger, more convenient location in Fort Mitchell, KY. During this time, Joe also received his Graduate Gemologist degree from the Gemological Institute of America (GIA) and his Certified Gemologist degree from the American Gem Society (AGS). Joe is credited for building the business to what it represents today.

Joe oversees the overall operations of the store as well as Herzog Jeweler's extensive involvement in the community. He serves on several boards throughout the community such as the Saint Elizabeth Foundation Board, the Retail Jewelers Organization Board, the NKY Water District and is actively involved in the community. In his spare time, Joe enjoys traveling and working on his farm growing over three-hundred tomato plants, blackberries and blueberries in the summer and giving them away to customers.

Ted Koester

Born and raised in Northern Kentucky, Ted represents the third generation of family at Herzog Jewelers and the grandson of Elmer T. Herzog, founder of Herzog Jewelers. After graduating from Marquette University with a degree in Economics, Ted continued his education by earning a Graduate Gemologist degree from the Gemological Institute of America (GIA) in Santa Monica, California. Ted a Leadership NKY Graduate also went on to earned a Certified Gemologist degree from the American Gem Society (AGS) in 1996. After retaining his degrees, Ted went to work in Charlotte, North Carolina at a family friend's jewelry store. This internship allowed Ted to learn the jewelry business from a different perspective. Upon the completion of his internship, Ted returned to Fort Mitchell to continue the family tradition.

Ted, now Owner of Herzog Jewelers, works beside his father in the day-to-day operations and is responsible for all diamond purchasing and system operations of the store. During his career, Ted has traveled all over the world on purchasing trips and has spent multiple summers living and studying in the diamond capital of the world, Antwerp, Belgium. Ted enjoys all the different aspects of operating a family operation and continues the tradition of community involvement by serving on the Cincinnati Ballet Board, assisting with the Carnegie Visual + Performing Arts Center and has assisted with the Youth Leadership Northern Kentucky organization. In his free time, Ted enjoys target shooting, boating and walking Dixie (his golden retriever) with is wife and children.

Terry Berte

Terry, a native of Greenhills, OH, joined the Herzog Jewelers staff in 1984. Throughout the years, Terry has developed a reputation as the "go to person" on the Herzog staff. Whether it is a difficult question about a piece of jewelry or a task requiring significant patience and precision, Terry is always willing to accept the challenge. To much of the staff at Herzog Jewelers, Terry is jokingly known as "MacGyver" due to her uncanny ability solve nearly any problem. Terry is responsible for managing Herzog Jewelers entire inventory as well as their giftware selection of Waterford and Swarovski crystal as well as various baby gifts and executive accessories.

Besides problem solving, Terry enjoys spending time with her husband and four children-all of which are boys. She also takes pleasure in staying involved with her Greenhills neighborhood, remodeling her home and watching her grandchildren.

Susan Albert

Susan, a native of New York, NY, joined the staff at Herzog Jewelers in October 2010. She started her career in a "mom and pop" jewelry store during high school putting tickets on merchandise in San Francisco. Susan graduated with a bachelor's degree in Business and Humanities from Golden Gate University in San Francisco, CA and continued in the jewelry business after college. In 1990, Susan joined Saks Fifth Avenue as a Jewelry manager. Her expertise in buying and selling jewelry and her focus on maintaining the highest levels of customer service allowed Susan to flourish with Saks Fifth Avenue for 19 years. Susan has been happily married for 20 years to a retired Sergeant for the Cincinnati Police Department. She enjoys spending time with her husband and volunteering in her spare time.

 

 

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